1- To connect your Twitter account to the platform you just need to add the Twitter channel.

2- Verify if your account is enabled to receive Direct Messages to anybody. You can verify if this option is active by clicking here. obs.: You can receive up to 1.000 direct messages per day. If you need more, you have to contact Twitter and solicit more directs.

3- In the platform, when you select the Twitter channel will appear an authorization page. You can confirm the authorization by clicking on the “Authorize” button.

4-After that, a new authorization page will appear, but, at this time this is a Twitter authorization. Authorize by clicking on the “Authorize App” button.

5- You will be redirected to your account. Return to your account configuration and verify if the Twitter channel is attached as “Active”.